FAQ's

Frequently Asked Questions (FAQs)

1. What kind of products does ElectronicxShine offer?

We specialize in smart and practical home essentials such as automatic water dispensers, temperature display bottles, toothpaste dispensers, and electric toothbrushes — all designed to make daily routines easier and more efficient.

2. Are your products rechargeable or battery-operated?

Most of our electronic items, like water dispensers and electric toothbrushes, are USB rechargeable. Product details on each page specify power type and charging options.

3. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your package directly through our Track Order page.

4. How long does delivery take?

Orders are usually processed within 1–3 business days and delivered within 7–15 business days, depending on your location.

5. What should I do if I receive a damaged or defective item?

If your product arrives damaged or not working properly, please contact us within 48 hours of delivery. We’ll be happy to replace or refund your item after verification.

6. Do you offer returns or refunds?

Yes, we offer a 7-day return policy for unused items in their original packaging. Please visit our Return Policy page or contact our support team for details.

7. How can I contact ElectronicxShine?

You can reach our support team anytime at support@electronicxshine.com — we’ll respond within 24 hours on business days.